Returns & Exchanges
At Beads, we want you to love your new accessories, but if you are not completely satisfied, we offer a 30-day return policy for all unworn items in their original packaging. Please ensure items are returned in their pristine condition to be eligible for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Package Your Items
Carefully place your jewelry in its original branded box and secure it within a padded shipping envelope to prevent damage during transit.
- 3.Attach Shipping Label
Download and print your prepaid return shipping label from the portal, then affix it clearly to the outside of your package.
- 4.Receive Your Refund
Once our team inspects your returned items, we will process your refund to your original payment method within 5-7 business days.